Custom Orders

What is a custom order?

At Rick’s Dog Deli we understand that some dogs need an order designed exclusively for them.  Normally this is because of a food allergy or intolerance to an ingredient in one of our Signature or Therapeutic formulations.  Fortunately, we are a full-service Deli and can provide a custom diet which can match your dog’s dietary needs perfectly.  

First, we would start with a dietary consultation where we would try to determine what would be the best food for your dog.  We have over eight years experience feeding dogs so we have come across many unique situations. After determining what we believe to be the best diet for your dog, we make up a two-week order as a trial.  After a couple of weeks, the transition should be complete, and we will know if the dog has any intolerances to the selected ingredients. If the diet is working, we can send the client with as much food as they can take.  We have clients that pickup their orders on weekly, monthly, and quarterly rotations. Since it’s a custom order, we can do whatever the client needs to help their dog through diet.

Why would someone want a custom order?

Custom orders are designed for situations where one of our Signature or Therapeutic diets cannot be used.  Sometimes one ingredient in our standard formulations can irritate a dog so we can remove and replace that ingredient with something similar.  Also, when providing a custom order, we can add certain ingredients as well. For example, the client’s dog is responding positively to their new diet, but the client wants to add chicken feet or turmeric to the formulation for joint health.  If you think a custom diet is the right choice for your dog, talk to us about it. We can help point you in the right direction

What are the benefits of a custom order?

Custom orders are the perfect solution to solving your dog’s individual dietary needs.  All dogs are different so their dietary needs can be different as well. Some dogs may metabolize foods differently or be unable to uptake certain vitamins or minerals because of genetics.  Also, being able to customize a dog’s protein, fat, and fiber numbers can be very beneficial when a vet is trying to manage a certain medical condition that they are trying to treat through diet.  The best thing about a custom order is we can always change it. If something isn’t working, we can try various formulations until we find something that works.

How is a custom order made?

Custom orders are made the same way all food is made at Rick’s Dog Deli which is by hand.  All ingredients are USDA inspected and approved for human consumption. All food is handled following HAACP standards and under the same sanitary conditions found in a commercial kitchen or restaurant.  Our trained staff will weigh out the ingredients and mix the food by hand. Then we custom portion the food for your dog and flash freeze it to lock in freshness. Once the order is complete, we package it in Ziploc style bags so the client simply has to pull the block of food from the freezer, thaw it, and feed it to their best friend.